Provision of Domiciliary Care in the London Borough of Bromley Tender
Description
The London Borough of Bromley (“the Council”) invites tenders from suitably qualified and experienced Domiciliary Care Providers for admission to a Framework Agreement for the delivery of Domiciliary Care Services to residents of the borough. The Services will cover Adults, Older People, and Children & Young People.
The procurement is divided into the following Lots:
Lot 1 – Tier 1 Patch Providers (Adults and Older People)
The borough will be divided into four geographical patches. Bidders must specify the patch(es) for which they wish to apply. It is anticipated that successful Tier 1 Patch Providers will receive up to 80% of the available care packages within their allocated patch.
Lot 2 – Tier 2 Providers: Standard Adult Domiciliary Care
This Lot is open to Providers who are not successful in Lot 1 or who choose not to apply for Tier 1 Patch Provider status.
Lot 3 – Tier 2 Providers: Children & Young People (Standard and Complex Needs)
This Lot covers general and severe complex needs domiciliary care provision for Children and Young People.
Providers are strongly encouraged to review the Service Specifications for detailed requirements relating to each Lot.
The Council aims to promote innovation and new approaches to Domiciliary Care, with a focus on supporting individuals to maintain or improve their independence, thereby enhancing health and wellbeing outcomes.
The Integrated Care Board (ICB) may also utilise this Framework Agreement for the commissioning of Continuing Health Care (CHC) packages.
The Council seeks Tenders from Providers with the appropriate qualifications, experience, financial standing, resources, and capacity to deliver the Services. The Framework Agreement will run for a period of four years, commencing August 2026.
Commercial tool
Establishes a framework
Total value (estimated)
- £81,200,000 excluding VAT
- £97,440,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 26 October 2026 to 25 October 2030
- 4 years
Main procurement category
Services
CPV classifications
- 85100000 – Health services
- 85300000 – Social work and related services
- 98000000 – Other community, social and personal services
Contract locations
- UKI61 – Bromley
Lot 1. Lot 1 – Tier 1 Patch Providers
Description
Provision of Domiciliary Care including all the Care Bands listed by the Care Quality Commission (CQC). Providers must have an office in Bromley or authorities that border Bromley, and an annual turnover of a minimum of £3M.
The borough will be divided into 4 geographical patches and providers may apply for 1 or more patches but will only be awarded 1. They must indicate which patch they wish to operate in.
Lot value (estimated)
- £15,000,000 excluding VAT
- £18,000,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Lot 2 – Adults General Provision
Description
Lot 2 Adults General Provision, there is no maximum number of providers that will be appointed to Lot 2. All tenderers that meet the relevant quality and price threshold will be awarded Lot 2 Framework Agreement. Successful Lot 2 providers will be ranked on the basis of their combined quality and price scores. There is no guarantee of any work for successful Lot 2 providers.
Lot value (estimated)
- £5,600,000 excluding VAT
- £6,720,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 3. Lot 3 – Children and Young People
Description
The Children and Young People Lot will consist of 2 services:
Standard Provision and Severe and Complex Needs Provision.
All successful Lot 2 providers holding the appropriate CQC registration may apply to deliver CYP services. All providers can opt to just provide CYP services.
Providers will be ranked based on their financial scores.
Lot value (estimated)
- £1,500,000 excluding VAT
- £1,800,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
FrameworkFramework
Maximum number of suppliers
Unlimited
Maximum percentage fee charged to suppliers
0%
Framework operation description
The Council has set maximum and minimum rates. Bidders can submit any price between these specified parameters.
Contracts will be awarded based on a combination of 60% price and 40% quality.
Bidders will need to complete a set of quality questions for Lot 1 and a separate set of questions for Lots 2 and 3, including a question specifically relating to the provision of Children and Young People services.
Evaluation of the quality questions will include the operation of minimum score thresholds as set out in the tender documents and the operation of a pass/fail for the Conditions of Participation, and Lot 3 CYP specific question.
If a proposal receives a score below the required thresholds or obtains a fail mark, then the bid will not be considered further.
Award method when using the framework
Either with or without competition
Contracting authorities that may use the framework
Local Bromley Integrated Care Board (ICB)
Contracting authority location restrictions
- UKI61 – Bromley
ParticipationParticipation
Legal and financial capacity conditions of participation
Lot 1. Lot 1 – Tier 1 Patch Providers
The Council estimates this procurement opportunity based on best market valuation of an estimated annual contract value for the whole framework of £20.3M. Tenderers for Lot 1 must have an annual minimum turnover of £3M.
As a Condition of Participation, tenderers must demonstrate that they have sufficient financial standing to perform the contract.
This will be assessed in the following way:
– The Council will firstly obtain the tenderers’ credit rating using Data8 ‘Business Insights’ during the evaluation period. Tenderers that have a credit score of 50 or above and have met any minimum turnover requirements (if included) will be deemed to have sufficient financial standard.
– Tenderers that have a credit rating below 50 will be subject to further financial checks. This will be in the form of ratio analysis based on the tenderers’ latest accounts (or other evidence, as uploaded by the tenderer on the Find a Tender site). Specifically, tenderers must demonstrate the following:
o Trade debtor days to be a maximum of 60 days.
o Current ratio to be above 0.6.
o Debt to equity ratio to be under 3.
– If a tenderer does not meet the criteria above, it will be excluded from the process without further evaluation
-For clarity, if providers are bidding as a consortium, only the turnover of the members that meet the financial standing criteria (above) will be considered when determining if the minimum turnover requirements (if included) are achieved.
Lot 2. Lot 2 – Adults General Provision
The Council estimates this procurement opportunity based on best market valuation of an estimated annual contract value for the whole framework of £20.3M.
As a Condition of Participation, tenderers must demonstrate that they have sufficient financial standing to perform the contract.
This will be assessed in the following way:
– The Council will firstly obtain the tenderers’ credit rating using Data8 ‘Business Insights’ during the evaluation period. Tenderers that have a credit score of 50 or above will be deemed to have sufficient financial standard.
– Tenderers that have a credit rating below 50 will be subject to further financial checks.
This will be in the form of ratio analysis based on the tenderers’ latest accounts (or other evidence, as uploaded by the tenderer on the Find a Tender site). Specifically, tenderers must demonstrate the following:
o Trade debtor days to be a maximum of 60 days.
o Current ratio to be above 0.6.
o Debt to equity ratio to be under 3.
– If a tenderer does not meet the criteria above, it will be excluded from the process without further evaluation
-For clarity, if providers are bidding as a consortium, only the turnover of the members that meet the financial standing criteria (above) will be considered when determining if the minimum turnover requirements (if included) are achieved.
Lot 3. Lot 3 – Children and Young People
The Council estimates this procurement opportunity based on best market valuation of an estimated annual contract value for the whole framework of £20.3M.
As a Condition of Participation, tenderers must demonstrate that they have sufficient financial standing to perform the contract.
This will be assessed in the following way:
– The Council will firstly obtain the tenderers’ credit rating using Data8 ‘Business Insights’ during the evaluation period. Tenderers that have a credit score of 50 or above will be deemed to have sufficient financial standard.
– Tenderers that have a credit rating below 50 will be subject to further financial checks. This will be in the form of ratio analysis based on the tenderers’ latest accounts (or other evidence, as uploaded by the tenderer on the Find a Tender site). Specifically, tenderers must demonstrate the following:
o Trade debtor days to be a maximum of 60 days.
o Current ratio to be above 0.6.
o Debt to equity ratio to be under 3.
– If a tenderer does not meet the criteria above, it will be excluded from the process without further evaluation
-For clarity, if providers are bidding as a consortium, only the turnover of the members that meet the financial standing criteria (above) will be considered when determining if the minimum turnover requirements (if included) are achieved.
Technical ability conditions of participation
Lot 1. Lot 1 – Tier 1 Patch Providers
Question 1: CQC Rating of “Good” or above at the point of submission and through to contract award.
Question 2: Location of registered office should be in Bromley or in authorities that share a border with Bromley.
Question 3: For Tier 1 Patch Providers only: Annual minimum turnover of £3M.
All questions are Pass/Fail. Please refer to the Tender Documents for a full description of the criteria and scoring mechanisms.
Lot 2. Lot 2 – Adults General Provision
Lot 3. Lot 3 – Children and Young People
Question 1: CQC Rating of “Good” or above at the point of submission and through to contract award.
Question 2: Location of registered office should be in Bromley or in authorities that share a border with Bromley.
Both questions are Pass/Fail. Please refer to the Tender Documents for a full description of the criteria and scoring mechanisms.
Particular suitability
Lot 1. Lot 1 – Tier 1 Patch Providers
Lot 2. Lot 2 – Adults General Provision
Lot 3. Lot 3 – Children and Young People
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
SubmissionSubmission
Enquiry deadline
24 April 2026, 12:00pm
Tender submission deadline
1 May 2026, 10:00am
Submission address and any special instructions
Tenders must be submitted electronically via the London Tenders Portal at https://www.londontenders.org – Reference No. DN 799888
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
16 September 2026
Award criteriaAward criteria
Lot 1. Lot 1 – Tier 1 Patch Providers
| Name | Description | Type | Weighting |
|---|---|---|---|
| Price | Price | 60% | |
| Quality | The weighting for each of the Quality questions are:Question 1 – Workforce Delivery 25%Question 2 – Local Service Delivery – 20%Question 3 – Personalised Care – 30%Question 4 – Information Governance…Show full description | Quality | 40% |
Lot 2. Lot 2 – Adults General Provision
| Name | Description | Type | Weighting |
|---|---|---|---|
| Price | Price | 60% | |
| Quality | The weighting for each of the Quality questions are:Question 1: Personalised Care – 70%Question 2: Information Governance and Data Security – 5%Question 3: Safeguarding – 25% | Quality | 40% |
Lot 3. Lot 3 – Children and Young People
| Name | Description | Type | Weighting |
|---|---|---|---|
| Price | Price | 60% | |
| Quality | The weightings for each of the Quality questions are:Question 1: Personalised Care – 70%Question 2: Information Governance and Data Security – 5%Question 3: Safeguarding – 25%Question 4: Children and…Show full description | Quality | 40% |
Other informationOther information
Description of risks to contract performance
Risk 1: Providers receiving a CQC registration of “Requires Improvement” or “Inadequate”.
Risk 2: A patch becomes vacant because 1 of the Patch Providers either becomes insolvent or decides to hand back all packages of care to the Council.
Conflicts assessment prepared/revised
Yes
ProcedureProcedure
Procedure type
Open procedure
Special regime
Light touch
Contracting authorityContracting authority
London Borough of Bromley
- Public Procurement Organisation Number: PBBG-1282-YCXD
Bromley Civic Centre, Churchill Court, 2 Westmoreland Road
Bromley
BR1 1AD
United Kingdom
Contact name: LBB Procurement
Email: procurement@bromley.gov.uk
Website: http://www.bromley.gov.uk
Region: UKI61 – Bromley
Organisation type: Public authority – sub-central government
The tender documents are available for unrestricted and full direct access, free of charge, at https://www.londontenders.org
Interested in more social care tenders? View more social care tender opportunities here.
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