Healthy Weight Service
Scope
Description
This notice relates to the process set out in Regulation 10 of The Health Care Services (Provider Selection Regime) Regulations 2023, Most Suitable Provider Process (MSP).
The London Borough of Hounslow is seeking an experienced provider to deliver its Healthy Weight Service and is being procured using the Most Suitable Provider Process (MSP) under the Provider Selection Regime
Historically, the Council has experienced high levels of engagement with its Tier 2 weight management programmes delivered through the integrated health and wellbeing service, Healthy Hounslow (formerly One You Hounslow). While participation and programme completion rates were consistently strong, the service did not achieve the level of weight loss outcomes expected, despite weight reduction being a primary objective of the intervention. This presented a challenge in demonstrating the overall effectiveness and value for money of the programme. Consequently, the recommissioning process and transition to a new Provider has provided an opportunity to redesign Hounslow’s weight management offer, ensuring that future provision is more outcomes-focused, evidence-based, and delivers greater value for residents and the Council.
Hounslow is committed to improving healthy weight outcomes for residents through the delivery of a whole systems approach to healthy weight. This approach recognises that obesity is influenced by a wide range of social, economic and environmental factors and therefore requires coordinated action across the system. As a result, there is a strong emphasis on prevention and creating environments that support and enable healthier choices for all residents. This includes improving the borough’s built and food environments, commissioning services that support healthier lifestyles, and facilitating community-led and grassroots initiatives that contribute to sustainable system-wide change.
In line with this strategic direction, this service specification places greater emphasis on prevention, early intervention and a universal offer that supports all residents to adopt and maintain healthy behaviours, rather than focusing solely on individuals who are already above a healthy weight. By shifting towards a more preventative approach, the Council aims to support residents to achieve and maintain good health throughout their lives, reduce health inequalities, and improve long-term health and wellbeing outcomes across the borough.
The new service design is strongly underpinned by evidence, ensuring behaviour change for residents are attainable and sustainable. Health behaviours are shaped by a complex interaction of individual, social, environmental, and systemic factors which is reflected in the service specification.
The service must be underpinned by established behaviour change theories and evidence-based approaches, including the COM-B Model (Capability, Opportunity, Motivation and Behaviour) and the Behaviour Change Wheel. The Provider must ensure that all service components move beyond the provision of information alone and instead support residents to develop the knowledge, skills, confidence, motivation and environmental supports required to initiate and sustain positive behaviour change.
All interventions, programmes, resources and resident interactions delivered through this service must be designed and implemented using recognised behaviour change principles. This should include identifying barriers and enablers to behaviour change, setting achievable goals, supporting self-monitoring and problem-solving, building self-efficacy, and creating supportive social and physical environments that enable healthier choices.
The Provider must demonstrate how behaviour change theory informs service design, delivery, staff training, participant engagement approaches and evaluation activities, ensuring that interventions are tailored to residents’ needs and support long-term, sustainable improvements in health and wellbeing outcomes.
The service must be informed by the Compassionate Healthy Weight Framework and adopt a person-centred, trauma-informed and non-stigmatising approach to weight and health. The Provider must ensure that all interactions, communications, resources and interventions promote dignity, respect and inclusivity, and avoid language or practices that may contribute to weight stigma or discrimination.
The Compassionate Healthy Weight Framework recognises that weight and health behaviours are influenced by a wide range of interconnected factors, including biological, psychological, social, cultural, economic and environmental determinants. The Provider must acknowledge these multifactorial influences and avoid approaches that place sole responsibility for weight on the individual.
Programmes should support residents to improve their health and wellbeing in ways that are meaningful and achievable for them, taking account of their individual circumstances, lived experience, barriers to change and wider determinants of health. Interventions should focus on improving health behaviours, wellbeing and quality of life, rather than weight alone, and should empower residents to make sustainable changes within supportive environments.
The Provider must demonstrate how the principles of the Compassionate Healthy Weight Framework are embedded throughout service design, workforce training, programme delivery, communications and evaluation activities.
The new weight management service will move away from the traditional 12-week Tier 2 Weight Management Programme model of delivery, instead focusing more on preventative and universal services, such as family cooking programmes, engaging with children and young people in schools, and working closely with our expanded Healthy Hounslow adult physical activity provision to deliver nutrition and behaviour change support.
This service will provide both universal and targeted healthy weight support programmes for those who live, study, work and/or are registered with a GP in Hounslow. The service will be adaptable and tailored to the local population, considering the diverse cultures and languages spoken in the borough. An essential part of this will be coproduction with the local communities and stakeholders.
Please refer to the full specification attached.
Any provider will need to be able to demonstrate capability against a number of key criteria during the Most Suitable Provider (MSP) selection process:
Clinical Governance and Oversight
Performance Management and KPI Achievement
Demonstrate service delivery
Readiness to work as part of the Healthy Hounslow Alliance
Contract mobilisation
Social value Commitments & Delivery.
TUPE does apply, providers will need to complete a Certificate of Confidentiality Undertaking in order to receive the TUPE information, which will be provided in the suite of documents.
The request to participate will close at 15.00 on Tuesday 27th October 2026.
The deadline to submit responses is 16:00 on Tuesday 3rd November.
Total value (estimated)
- £1,080,000 including VAT
Below the relevant threshold
Contract dates (estimated)
- 1 April 2027 to 31 March 2028
- Possible extension to 31 March 2030
- 3 years
Description of possible extension:
one year + one year extension options
Main procurement category
Services
CPV classifications
- 85100000 – Health services
Contract locations
- UKI75 – Hounslow and Richmond upon Thames
Submission
Enquiry deadline
27 October 2026, 3:00pm
Tender submission deadline
3 November 2026, 4:00pm
Submission address and any special instructions
Requests to participate should be sent by email to Tracey.Williams@hounslow.gov.uk by 15.00 on Tuesday 27th October 2026
Please title the email – Request to participate for Healthy Weight Service. Providers will need to provide confirmation of their pro contract registration details (not login details) in the request to participate email, and those providers will then be issued with the suite of documents via the London tenders portal.
Submissions will only be accepted by the London Tenders portal and not by email and therefore, providers who are not already registered will need to do so.
Tenders may be submitted electronically
Yes
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Demonstrate Service Delivery | The Authority expects the provider to provide a proposal to demonstrate their ability to deliver the service outlined in the specification.(3000 word limit) | Quality | 25% |
| Readiness to work as part of the Healthy Hounslow Alliance | The Provider will form part of the Healthy Hounslow Alliance. Please describe how you will work collaboratively with other Healthy Hounslow Alliance providers to support the delivery of an integrated,…Show full description | Quality | 20% |
| Contract mobilisation | Provide your contract mobilisation plan, which clearly describes the key steps and milestones, the contract team, risk management and mitigation, and how you will support the Council in transitioning…Show full description | Quality | 20% |
| Clinical Governance and Oversight | Describe how the service will be subject to appropriate clinical oversight and governance. Your response needs to include:• The qualifications, registration and role of the named Clinical Lead….Show full description | Quality | 10% |
| Performance Management and KPI Achievement | The Authority expects the Provider to achieve a minimum of 85% of contractual KPIs throughout the contract term.Demonstrate your ability to achieve and sustain this level of performance. Your response…Show full description | Quality | 10% |
| Price | Price | 10% | |
| Social value Commitments & Social Value Delivery | Complete the Social Value Commitments to show which Social Value Commitments you will deliver during this contract and submit as part of your Tender.The social value commitments are split into 3…Show full description | Quality | 5% |
Procedure
Procedure type
Below threshold – open competition
Documents
Associated tender documents
Service Specification Healthy Weight Service.docx
Contracting authority
London Borough of Hounslow
- Public Procurement Organisation Number: PQYY-1684-DYLV
Hounslow House, 7 Bath Road
Hounslow, London
TW3 3EB
United Kingdom
Email: tracey.williams@hounslow.gov.uk
Region: UKI75 – Hounslow and Richmond upon Thames
Organisation type: Public authority – sub-central government
Interested in more social care tenders? View more social care tender opportunities here.
Disclaimer: BFT Consult is not responsible for any errors or omissions contained within this tender notice, or for the results obtained from the use of this information. All information in this site is provided “as is”, with no guarantee of completeness, accuracy, or timeliness.
