Hackney Supported Living & Residential Framework Tender
Hackney Council plan to tender for a social care framework. A social care framework is usually a large contract in the care sector, open to more than one supplier. They’re often split into smaller, more manageable categories called lots – another term for services. Hackney Council is about to undertake a procurement process to identify and appoint a number of service providers to join the Framework.
This social care framework will provide a range of adult social care services, and is split into the following 3 lots: Lot 1: Supported Living Lot 2: Residential (Working age & 65+) Lot 3: Fixed Term Care Contracts Please note this framework will open annually. A Procurement Notice will be issued annually for each opening. Please note you need to complete the PSQ and associated questions in full. Lot 1 & 2 – Framework Call Off via eBrokerage / Marketplace system Lot 3 – Further Competition Call Off For Lot 1 & 2, North East London Local Authorities who are able to access this framework from Year 2 onwards are: London Borough of Barking & Dagenham City of London Corporation London Borough of Newham London Borough of Redbridge London Borough of Tower Hamlets London Borough of Waltham Forest London Borough of Havering
Commercial tool
Establishes an open frameworkWhat is an open framework?
Total value (estimated)
- £3,400,000,000 excluding VAT
- £3,400,000,000 including VAT
Above the relevant threshold
Main procurement category
Services
CPV classifications
- 85000000 – Health and social work services
Contract locations
- UKC – North East (England)
- UKD – North West (England)
- UKE – Yorkshire and the Humber
- UKF – East Midlands (England)
- UKG – West Midlands (England)
- UKH – East of England
- UKI – London
- UKJ – South East (England)
- UKK – South West (England)
Lot constraints
Description of how multiple lots may be awarded:
After passing the Procurement Selection Questionnaire:
Lot 1 & 2 – Framework Call Off via eBrokerage / Marketplace system
Lot 3 – Further Competition Call Off
Not the same for all lots
Contract dates are shown in Lot sections, because they are not the same for all lots.
Lot 1 (was DN768761 – Lot 1: Supported Living Lot 2: Residential Lot 3: Fixed Packages of Care). Supported Living
Description
This social care framework will provide a range of adult social care services, and is split into the following 3 lots: Lot 1: Supported Living Lot 2: Residential (Working age & 65+) Lot 3: Fixed Term Care Contracts
This Lot is specifically for Lot 1.
Please note this framework will open annually. A Procurement Notice will be issued annually for each opening. Please note you need to complete the PSQ and associated questions in full.
Lot 1 & 2 – Framework Call Off via eBrokerage / Marketplace system
For Lot 1 & 2, North East London Local Authorities who are able to access this framework from Year 2 onwards are: London Borough of Barking & Dagenham City of London Corporation London Borough of Newham London Borough of Redbridge London Borough of Tower Hamlets London Borough of Waltham Forest London Borough of Havering
Lot value (estimated)
- £1,429,500,000 excluding VAT
- £1,715,400,000 including VAT
Framework lot values may be shared with other lots
Contract dates (estimated)
- 1 July 2026 to 30 September 2030
- Possible extension to 30 September 2033
- 7 years, 3 months
Description of possible extension:
1+1+1
Same for all lots
CPV classifications and contract locations are shown in the Scope section, because they are the same for all lots.
Lot 2. Residential
Description
This social care framework will provide a range of adult social care services, and is split into the following 3 lots: Lot 1: Supported Living Lot 2: Residential (Working age & 65+) Lot 3: Fixed Term Care Contracts
This Lot is specifically for Lot 2.
Please note this framework will open annually. A Procurement Notice will be issued annually for each opening. Please note you need to complete the PSQ and associated questions in full.
Lot 1 & 2 – Framework Call Off via eBrokerage / Marketplace system
For Lot 1 & 2, North East London Local Authorities who are able to access this framework from Year 2 onwards are: London Borough of Barking & Dagenham City of London Corporation London Borough of Newham London Borough of Redbridge London Borough of Tower Hamlets London Borough of Waltham Forest London Borough of Havering
Lot value (estimated)
- £1,429,500,000 excluding VAT
- £1,715,400,000 including VAT
Framework lot values may be shared with other lots
Contract dates (estimated)
- 1 July 2026 to 30 September 2030
- Possible extension to 30 September 2033
- 7 years, 3 months
Description of possible extension:
1+1+1
Same for all lots
CPV classifications and contract locations are shown in the Scope section, because they are the same for all lots.
Lot 3. Fixed Packages of Care
Description
This social care framework will provide a range of adult social care services, and is split into the following 3 lots: Lot 1: Supported Living Lot 2: Residential (Working age & 65+) Lot 3: Fixed Term Care Contracts
This lot is specifically for Lot 3.
Please note this framework will open annually. A Procurement Notice will be issued annually for each opening. Please note you need to complete the PSQ and associated questions in full.
Lot 3 – Further Competition Call Off
Lot value (estimated)
- £541,000,000 excluding VAT
- £649,200,000 including VAT
Framework lot values may be shared with other lots
Contract dates (estimated)
- 5 June 2026 to 30 September 2030
- Possible extension to 30 September 2033
- 7 years, 3 months, 26 days
Description of possible extension:
1+1+1
Same for all lots
CPV classifications and contract locations are shown in the Scope section, because they are the same for all lots.
FrameworkFramework
Open framework scheme end date (estimated)
30 September 2033
Maximum number of suppliers
Unlimited
Maximum percentage fee charged to suppliers
0%
Framework operation description
Lot 1: Supported Living
Lot 2: Residential (Working age & 65+)
Lot 3: Fixed Term Care Contracts
Please note this framework will open annually. A Procurement Notice will be issued annually for each opening.
Please note you need to complete the PSQ and associated questions in full.
Lot 1 & 2 – Framework Call Off via eBrokerage / Marketplace system
Lot 3 – Further Competition Call Off
For Lot 1 & 2, North East London Local Authorities who are able to access this framework from Year 2 onwards are:
London Borough of Barking & Dagenham
City of London Corporation
London Borough of Newham
London Borough of Redbridge
London Borough of Tower Hamlets
London Borough of Waltham Forest
London Borough of Havering
Award method when using the framework
Either with or without competition
Contracting authorities that may use the framework
London Borough of Barking & Dagenham
City of London Corporation
London Borough of Newham
London Borough of Redbridge
London Borough of Tower Hamlets
London Borough of Waltham Forest
London Borough of Havering
Contracting authority location restrictions
- UK – United Kingdom
ParticipationParticipation
Legal and financial capacity conditions of participation
Lot 1 (was DN768761 – Lot 1: Supported Living Lot 2: Residential Lot 3: Fixed Packages of Care). Supported Living
Lot 2. Residential
Bidders must pass the Procurement Selection Questionnaire
Lot 1 & 2 – Framework Call Off via eBrokerage / Marketplace system
Lot 3. Fixed Packages of Care
Lot 3 – Further Competition Call Off
Technical ability conditions of participation
Lot 1 (was DN768761 – Lot 1: Supported Living Lot 2: Residential Lot 3: Fixed Packages of Care). Supported Living
Lot 2. Residential
Bidders must pass the Procurement Selection Questionnaire
Lot 1 & 2 – Framework Call Off via eBrokerage / Marketplace system
Lot 3. Fixed Packages of Care
Lot 3 – Further Competition Call Off
Particular suitability
Lot 1 (was DN768761 – Lot 1: Supported Living Lot 2: Residential Lot 3: Fixed Packages of Care). Supported Living
Lot 2. Residential
Lot 3. Fixed Packages of Care
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
SubmissionSubmission
Enquiry deadline
8 May 2026, 9:00am
Submission type
Requests to participate
Deadline for requests to participate
8 May 2026, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
5 June 2026
Award criteriaAward criteria
Lot 1 (was DN768761 – Lot 1: Supported Living Lot 2: Residential Lot 3: Fixed Packages of Care). Supported Living
Lot 2. Residential
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | Quality – 30%Vacancies / Start Date – 20%Geographical Location – 20% | Quality | 70% |
| Price | Price – 30% | Price | 30% |
Lot 3. Fixed Packages of Care
| Name | Description | Type |
|---|---|---|
| Quality | Quality and Price TBC upon further competitions. | Quality |
| Price | Quality and Price TBC upon further competitions. | Price |
Weighting description
Quality and Price TBC upon further competitions.
Other informationOther information
Conflicts assessment prepared/revised
Yes
ProcedureProcedure
Procedure type
Competitive flexible procedure
Special regime
Light touch
Competitive flexible procedure description
Please note you need to complete the PSQ and associated questions in full. Lot 1 & 2 – Framework Call Off via eBrokerage / Marketplace system, Lot 3 – Further Competition.
DocumentsDocuments
Documents to be provided after the tender notice
Contracting authorityContracting authority
London Borough of Hackney
- Public Procurement Organisation Number: PRZC-5592-DDDV
Hackney Service Centre
London
E8 1DY
United Kingdom
Email: ascprocurement@hackney.gov.uk
Region: UKI41 – Hackney and Newham
Organisation type: Public authority – sub-central government
The Hackney Supported Living & Residential Framework tender documents are available for unrestricted and full direct access, free of charge, at https://www.londontenders.org
Interested in more social care tenders? View more social care tender opportunities here.
Disclaimer: BFT Consult is not responsible for any errors or omissions contained within this tender notice, or for the results obtained from the use of this information. All information in this site is provided “as is”, with no guarantee of completeness, accuracy, or timeliness.
