Anchor Hanover Group is seeking to appoint bidders for the provision of commercial catering equipment, kitchenware, consumables, and associated installation services across its national portfolio. The successful bidder(s) will provide goods and services to approximately 200 commercial kitchens within 120 care homes and 70 extra care locations.
The estimated spend over the maximum contract term is £6,000,000 (INC VAT). The contract is scheduled to commence on April 1, 2026, for an initial period of 3 years, with the option to extend for up to a further 3 years (2 + 1).
Lot Structure and Scope
The tender is divided into two distinct service streams, and bidders may secure one or both lots.
LOT 1 - Heavy Commercial Equipment (Supply and Fit)
This lot covers the complete lifecycle management of all heavy, installed commercial catering equipment. The Lot 1 Contractor will be responsible for the supply of all specified heavy-duty equipment (e.g., refrigeration, ovens, warewashing) via a managed e-catalogue.
The scope requires a comprehensive service that includes mandatory site surveys, professional installation by qualified engineers, and full commissioning. Furthermore, the contractor must manage the safe decommissioning and WEEE-compliant disposal of all redundant heavy equipment. A fully managed Single Point of Contact (SPOC) administrative service for all in-warranty claims is required.
Contractual Basis: Anchor's Standard Goods & Services Contract terms.
LOT 2 - Light Equipment, Kitchenware & Consumables (Supply Only)
This lot covers the supply and delivery of all non-technical light catering goods via a managed e-catalogue. The Lot 2 Contractor will be responsible for the e-catalogue-based supply and delivery of all commercial catering light equipment, kitchenware, and consumables, adhering to the quality specifications.
Responsibilities include the ongoing maintenance of the e-catalogue, ensuring all product data and pricing are accurate. The contractor must also provide an efficient, no-fee returns policy for any defective, damaged, or incorrectly supplied goods.
Contractual Basis - Anchor's Standard Goods Contract terms.
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://anchor.my.site.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://anchor.my.site.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
