Care at Home
Scope
Description
Through a programme of transformational change and co-production, Cheshire East Council is redesigning its home care offer. This work focuses on enabling care, provider stability, and support services that strengthen the communities in which they operate.
Care at Home services, also known as domiciliary care, will move to a Neighbourhood Model, under which providers will operate within defined areas of the borough. Providers will deliver care and support that reflects the specific needs, demand, and characteristics of each neighbourhood. As part of this approach, the number of providers the Council contracts with will reduce.
The Neighbourhood Model will prioritise strengths based and outcomes focused care and support, enabling people to maintain independence and wellbeing for as long as possible.
This model supports closer working with local communities and greater continuity of care.
The Council is evolving its home care offer to ensure that consistently high standards are achieved across multiple adult social care services. Future service specifications and contractual expectations will therefore be aligned across Care at Home and other services, including Extra Care Housing.
Further information on how this approach will operate in day to day practice will be shared in due course through co-production and engagement events with the care market.
Commercial tool
Establishes a framework
Contract dates (estimated)
- 1 April 2029 to 31 March 2034
- Possible extension to 31 March 2036
- 7 years
Main procurement category
Services
CPV classifications
- 85000000 – Health and social work services
Contract locations
- UKD62 – Cheshire East
EngagementEngagement
Engagement deadline
16 October 2026
Engagement process description
Invitation to Care at Home Providers
Care at Home Neighbourhood Model Learning Workshop
Tuesday 20th October and Thursday 22 October | 2:00pm to 4:00pm | Virtual Workshop
Dear Care Provider,
Cheshire East Council would like to invite registered Care at Home providers to join a virtual workshop to share learning, experiences, and insights from delivering care and support within local communities.
We are keen to hear from providers currently operating within Cheshire East, as well as organisations delivering services in other areas who can share examples of innovative practice and learning from their own experience.
Workshop Focus
The purpose of this session is to explore how a neighbourhood-based model of care can support the future delivery of Care at Home services and improve outcomes for people who wish to remain independent in their own homes.
In particular, we would like to discuss:
• The benefits and opportunities of a neighbourhood approach to Care at Home delivery.
• Examples of successful neighbourhood or locality-based models from across the sector.
• The operational challenges providers face when delivering care in rural and geographically dispersed communities.
• Workforce recruitment, retention, and travel considerations.
• How commissioners and providers can work together to improve access to care in hard-to-serve areas.
• Practical solutions and innovative approaches that support sustainable service delivery.
Why Attend?
This workshop is an opportunity to:
• Share your experiences and operational insights.
• Learn from fellow providers and sector experts.
• Contribute to discussions that may influence future service development across Cheshire East.
• Explore opportunities for collaboration and partnership working.
• Help identify solutions to some of the challenges facing Care at Home services locally and nationally.
This is intended to be an open and collaborative learning session, informed by real-world provider experience and frontline operational knowledge. We are particularly interested in hearing both what has worked well and where challenges remain.
Event Details
Date: Tuesday 20th October or Thursday 22 October
Time: 2:00pm to 4:00pm
Location: Microsoft Teams (joining details will be provided following registration)
Register Your Interest
If you would like to attend, please register your interest by emailing Cheshire East Contracts:
CE.Contracts@cheshireeast.gov.uk
We look forward to welcoming providers from across Cheshire East and beyond to what we hope will be a valuable and productive discussion.
Please Note: you only need to book onto one of the workshops.
Kind regards,
Cheshire East Council
Adult Social Care Commissioning Team
“Working together to shape sustainable, high-quality Care at Home services for the future.”
Participation
Particular suitability
Small and medium-sized enterprises (SME)
SubmissionSubmission
Publication date of tender notice (estimated)
3 April 2028
Procedure
Special regime
Light touch
Contracting authority
Cheshire East Council
- Public Procurement Organisation Number: PTWR-7124-XZXQ
Delamere House, Delamere Street
Crewe
CW12JZ
United Kingdom
Email: procurementeast@cheshireeast.gov.uk
Website: http://www.cheshireeast.gov.uk
Region: UKD62 – Cheshire East
Organisation type: Public authority – sub-central government
Interested in more social care tenders? View more social care tender opportunities here.
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