Carers Support Services
Scope
Reference
DN824574
Description
The provision of the adults’ carers support service within the London Borough of Waltham Forest. The service provides a critical and universal, high quality and flexible carers support offer to unpaid carers aged eighteen and over. Unpaid carers are estimated to save the UK economy around £163;184 billion per year and carers in our communities play a vital role in supporting people with health and social care needs to remain independent in our communities. The service helps unpaid carers stay healthy, informed, and connected, enabling them to continue their caring role while maintaining their own wellbeing. The service operates an open referral policy accepting referrals from many sources including from Adult Social Care, NELFT, GPs and self-referrals.
Total value (estimated)
- £791,666.67 excluding VAT
- £950,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 February 2027 to 31 January 2030
- Possible extension to 27 February 2032
- 5 years, 27 days
Description of possible extension:
Details are specified in the ITT document
Main procurement category
Services
CPV classifications
- 85000000 – Health and social work services
Contract locations
- UK – United Kingdom
Participation
Legal and financial capacity conditions of participation
Details are specified in the ITT document
Technical ability conditions of participation
Details are specified in the ITT document
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
12 October 2026, 12:00am
Tender submission deadline
23 October 2026, 12:00am
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
14 December 2026
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | Quality | Quality | 70.00% |
| Price | Price | Price | 30.00% |
Other information
Payment terms
Details are specified in the ITT document
Description of risks to contract performance
Details are specified in the ITT document
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Documents
Associated tender documents
https://procontract.due-north.com/Procurer/Advert/View?advertId=32bd7a42-26b7-f111-813c-005056b64545&fromAdvertEvent=True
Please respond via the following link
Contracting authority
London Borough of Waltham Forest
- Public Procurement Organisation Number: PPJN-6757-NZZZ
Town Hall Forest Road
London
E17 4JF
United Kingdom
Contact name: Joseph Uzor
Telephone: +44 02084963000
Email: Joseph.uzor@walthamforest.gov.uk
Website: http://www.walthamforest.gov.uk/
Region: UKI53 – Redbridge and Waltham Forest
Organisation type: Public authority – sub-central government
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