Derby Extra Care Tender
Estimated Value – £9m
Deadline – 26/02/2021

Care Tenders

Derby Extra Care Tender

TD1606 – Extra Care services

Derby City Council

Published date: 22 January 2021

Open opportunity – This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

Contract summary


  • Health and social work services – 85000000
  • Other community, social and personal services – 98000000

Location of contract

East Midlands

Value of contract

£0 to £9,430,000

Procurement reference


Published date

22 January 2021

Closing date

26 February 2021

Closing time


Contract start date

17 May 2021

Contract end date

16 May 2023

Contract type

Service contract

Procedure type

Open (non-OJEU)What is an open procedure (non-OJEU)?

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Derby City Council is tendering for Care Quality Commission (CQC) registered Extra Care Services for adults, 18 years and over who are Residents within one of the five Extra Care Schemes in Derby.

Overview of Requirement

The successful Service Provider will deliver services to two customer groups within these schemes, Full Customers (most of residents in each scheme) and 24/7 Only Customers, together described as Residents. The 24/7 Emergency Response Service is only required when responding to emergency calls and has been put in place to give Residents re-assurance if they have a care emergency.

Service Providers will be required to provide an onsite team at each of the schemes that will:

a) deliver a Planned Home Care for Full Customers, i.e. residents in the Scheme who have been assessed as meeting the eligibility criteria for Derby City Council and have been allocated a Planned Home Care service by the Council.

b) deliver a 24/7 Emergency Response Service to all Residents in response to calls from the onsite alarm system and other emergency service requests.

c) supply Wellbeing Service for Full Customers, a home care service that will be developed with Full Customers and partners to provide care and support to Full Customers to enable them to be more independent and to access social activities and other opportunities to support their outcomes.
d) work in partnership with the Housing Provider to deliver a seamless care and housing support service to Residents.

The tender will contain three lots, with different Schemes.

Lot 1 South
• Handyside Court, Rowena Close, Alvaston Derby DE24 8HQ
• Sunnyfield Court, Blackmore Street, Sunny Hill, Derby, DE23 8AS

Lot 2 Central
• Cedar House, Leylands Estate, Broadway, Derby DE22 1AY
• Parklands View, Bath Street, Darley, Derby DE1 3BT
82 flats, 20 part owned, 62 rented, all double bed flats.

Lot 3 West
• Greenwich Gardens, 34 Greenwich Drive North, Mackworth, Derby, DE22 4BH

Tenderers are invited to bid for any number of Lots but will be awarded a maximum of two Lots.

A Tenderer MUST state what Lots it is bidding for and their Lot preference
The Council intends to appoint one Service Provider in each Lot.

The Council has a set a maximum hourly rate for the provision of Planned Care and the 24/7 Emergency Response Service. Tenderers are required to submit a bid for the provision of the Wellbeing Services up to the maximum stated in the ITT. Tenderers must confirm that they accept this Fee structure as part of their Tender response.

More information


Additional text


The Service Provider must have and maintain a CQC rating during the delivery of the Service.

• Requires Improvement
• Good
• Outstanding

A rating of ‘pending’ or no CQC rating for personal care is not acceptable to the Council. Tenderers in this situation will not be able to contract with the Council for these requirements.

The Service Provider will be required to be registered with the CQC to be able to deliver personal care in Derby City. Successful Service Providers not already registered to do this, will be required to have applied to CQC for registration to deliver personal care in Derby within a month of receiving the framework award letter.Tenderers must meet the minimum requirements of the main suitability questionnaire as detailed in Section 4.3 of the Tender Document.

The tendering of this contract may give rise to a possible presumption that the Transfer of Undertakings (Protection of Employment) 2006 regulations may apply in the event of this contract being awarded to a new service provider. Information relating to the personnel currently employed by the incumbent service provider will only be disclosed to tenderer’s once they have signed the confidentiality agreement which can be found in procurement document.

Tenderers wishing to access the TUPE information provided to the Council will need to download and sign the agreement and return it to the Council via the messaging function on the e-procurement system. The Council provides no warranty about the accuracy of this information or the actual legal position and therefore makes no representations about the applications of TUPE. Tenderers are advised to make their own enquiries by seeking independent professional legal advice on the consequences for them if they are the successful tenderer and the TUPE regulations do apply.

The Framework will be let for a Term of two years with the option to extend for a further two years.

The subject matter of this procurement process relates to the delivery of services which are listed to in Chapter 3, Section 7 to the PCR 2015 regulations. As such the full regime set out in the regulations will not apply to the award of the Framework Individual Agreements. Consequently, the procurement process adopted by the Councils has been developed in accordance with Regulation 76 of the regulations and in particular in accordance with the fundamental public procurement principles of transparency and equal treatment. For the avoidance of doubt this means that the Council has not adopted an open procedure, framework (as defined in the Regulations) for the undertaking of this procurement process.

The deadline for Tenders is 9am 26th February 2021.
Documents are available at
Please search for TD1606.
Please note: we will only accept expressions of interest through the e-tendering system.

How to apply

Follow the instructions given in the description or the more information section.

About the buyer


Corporation Street


Interested in more social care tenders? View more social care tender opportunities here.

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